696 Privacy Policy — User Data Protection
The 696 platform is committed to protecting the privacy and personal data of all users in Malaysia. This policy clearly outlines the types of information we collect, how it is used, how it is protected, and your rights as a user with respect to that data.
This policy applies to all users of the 696 platform. Last updated: 2026.
Information We Collect
The 696 platform collects several categories of information from users to ensure the platform operates securely, efficiently and in line with each user's needs. The following outlines the types of information collected:
Account Information
During registration, you are required to provide your full name, email address, phone number, and password. This information is used to create and manage your account on the 696 platform. We may also request a copy of your identification document for identity verification purposes as required by the platform.
Device & Browser Information
When you access 696 via mobile phone, tablet, or computer, the platform automatically records technical information including device type, operating system, browser version, IP address, time zone, and language settings. This information is used solely to optimise platform performance on your device.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect payment-related information such as the account holder's name and account number required for transfers. Full card numbers and banking passwords are never stored by 696 — this sensitive information is processed directly by registered third-party payment providers.
Usage Data
We record your platform activity, including games played, bet amounts, session duration, settings preferences and interactions with platform content. This data is used to enhance the user experience and detect any suspicious activity.
Purpose of Data Use
All information collected by 696 is used responsibly for specific, legitimate purposes. We do not use user data for any purpose beyond what is stated in this policy.
- Account management — Processing registration, login, identity verification, and user profile maintenance.
- Transaction processing — Ensuring MYR deposits and withdrawals are processed accurately and securely to the correct payment method.
- Platform security — Detecting and preventing fraud, unauthorised access, account misuse, and suspicious activity.
- Service improvement — Analyses aggregated usage data to improve interface design, performance and content offerings.
- Communications — Sending important notifications related to your account, transactions, policy changes, or platform updates.
- Legal compliance — Fulfilling legal and regulatory obligations applicable in Malaysia when required.
696 will not sell, rent or trade users' personal information to any third party for marketing or commercial purposes.
Cookies & Session Tracking
The 696 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small data files stored on your device by your web browser.
696 uses three categories of cookies:
- Essential cookies — Required for core platform functions such as maintaining your login session and processing transactions. These cookies cannot be disabled without affecting platform functionality.
- Performance cookies — Collects anonymous data on how users interact with the platform, helping us identify areas for improvement.
- Preference cookies — Saves your personal preferences such as language, display settings and game choices so you don't have to reconfigure them each time you access the platform.
You can control or delete cookies through your browser settings. However, disabling essential cookies may affect certain functions on the 696 platform.
Data Storage & Security
696 employs strict technical and organisational security measures to protect users' personal data from unauthorised access, disclosure, alteration, or destruction.
All data transmitted between your device and 696's servers is protected by SSL (Secure Socket Layer) encryption. Sensitive data stored in our database is encrypted using industry-accepted standards. Access to user data within our internal systems is restricted to staff who require it to carry out their duties.
User data is retained for the duration of the active account and for a reasonable period following account closure, subject to applicable legal requirements. We conduct regular security reviews to ensure our data protection systems remain up to date.
Information Sharing & User Rights
Third-Party Sharing
696 does not share users' personal information with third parties except in the following limited and legitimate circumstances:
- Payment providers — Information required to process MYR transactions is shared with registered payment service providers who are bound by strict confidentiality agreements.
- Legal requirements — We may be required to disclose information to authorities in Malaysia if ordered by a court or relevant law enforcement agency.
- Security protection — In situations where sharing information is necessary to prevent fraud, protect user safety, or defend the platform's legal rights.
User Rights Regarding Data
As a 696 platform user, you have the following rights regarding your personal data:
- Access rights — You may request a copy of the personal information we hold about you at any time.
- Right to rectification — If your information is inaccurate or incomplete, you have the right to request a correction via your account settings or by contacting support.
- Right to erasure — You may request the deletion of your account and personal data, subject to legal requirements that may prevent immediate deletion in certain circumstances.
To submit any request relating to your data rights, please contact the 696 support team by email at [email protected], stating the type of request and your account details. We will process your request within a reasonable timeframe.
Policy Changes & How to Contact Us
Privacy Policy Updates
696 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, applicable legal requirements, or platform developments. When significant changes are made, we will notify users via in-platform notifications or by email to the registered address.
The "Last Updated" date shown at the top of this document indicates when this privacy policy was last revised. Continued use of the 696 platform after any changes are published will be considered acceptance of the updated policy. We encourage users to review this policy periodically.
How to Contact Support
If you have any questions, concerns, or requests regarding this Privacy Policy or how 696 handles your personal data, please contact us via:
- Email: [email protected] — Please include "Privacy Policy" in your email subject line to help our team process your enquiry more efficiently.
- Support Section: Browse page FAQ us for answers to the most frequently asked questions about privacy and account security.
We aim to respond to all privacy-related enquiries within a reasonable timeframe and provide clear, helpful explanations.
Your Data, Your Control
Log in to your 696 account to manage your privacy settings, or register today to start enjoying Malaysia's trusted entertainment platform.